Every marketing plan needs to contain an manufactures analysis. Why? Because it is of important significance to understand the manufactures you control in, and to recognize and track your operation to key enterprise success factors (Ksfs) for your organization.
Understanding your manufactures and identifying your Ksfs will help in building a thriving marketing plan; one that is based on measurable progress and results. A key success factor is an element of a whole that affects your business' quality to do well in your market.
Most businesses focus on between three and five of the most important (to their business) success factors. From time to time, or year to year, these key success factors may change, as the manufactures or the store changes.
15 Examples of Key enterprise Success Factors (and this is not a uncut list) are:
Number of new customers per year; Number of lost customers per year Or the estimate of customers retained (it is important to understand and quantum the inherent customer lifetime value for each customer on a quarterly basis); Hire and preserve exquisite employees (measured by employee turn-over, job vacancies, customer satisfaction); Successful new stock introductions (measured by sales and costs); Successful promotional programs (measured by sales and costs); Good/healthy financial indicators: for example, working capital, thorough ratios (in single debt to equity ratios), profit margins, cash flow, receivables and more; If in the manufacturing industry, high operating capacity utilization; Strong victualer network; Strong distribution network or channel; Successful stock positioning; Low cost structure; Niche product/service - track the estimate of competitors entering and/or leaving the niche. Is the cost of entry into the store high or low? Market leader or follower or challenger, and is your relative store position and why? Are you able to preserve that position if under 'attack'? Product differentiation: Do you have technology or aid advantages that others can't verily copy? How unique and differentiated is your stock or service? Time to market: is your stock or aid able to be delivered quickly and easily; from the first point of feel to the time shipped and subsequently invoiced?
Once you have identified your definite Ksfs, build strategies around those factors and combine those strategies into your marketing and enterprise plans to ensure enterprise success. Develop measurement programs to help you track your progress against your success factors. You also need to compare your competition and see if your competitors' key success factors are similar or separate than yours (depending on your strengths and weaknesses and your marketing and enterprise strategies, they might be very different). One way of comparing and assessing is to do a competing power analysis; find out what your competitors' strengths and weaknesses are and build your competing strategy accordingly. (A sample swot pathology can show you how to analyze the strengths, weaknesses, opportunities and threats that your enterprise faces.)
For example, if retaining your existing customers is a key success factor, your enterprise objective must be to grow sales with your existing customers. How do you do that? First, do a customer delight contemplate to compare how satisfied your existing customers are (or aren't). Then resolve what needs to be changed and what you need to focus on. Make sure that you understand how your customers chose between competitors: is it price, service, quality, knowledge, reliability, relationships, or all of these factors? What stock or aid attributes are most important to your customers? What is the unique inequity between your stock or aid and your competition's stock or aid (from your customer's perspective)?
Once you have identified your key success factors; built measurement devices to track them; assessed and compared your competitors' Ksfs - and the industry's; built your strategies and objectives into your marketing and enterprise plans(phew!); you need to act! Build your enterprise on these key success factors.
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